QSC New Year News!

Linux Server Released
Spam and Support
Future Development

Linux Server Released

We have now fixed the last few issues in the Linux version of the Team Coherence Server and it is now finally out of Beta status. The latest version of the Windows and Linux servers can be downloaded from:
http://www.qsc.co.uk/download_tc.htm

Spam and Support

In recent months we have been overwhelmed with Spam and have had to implement EMail filters to remove the worst of this. This can mean, sometimes, that legitimate EMail can be removed from our inboxes. The filtered mail is checked, but it can be difficult to spot legitimate queries amongst the junk. This works both ways. On a number of occasions we have had
to resort to faxing responses to users because our mails are bounced by their servers.

Spam is a growing problem and we are intending to change the way we handle support and enquiries in the new year. This will most likely be through new response request forms on our web site and better back-end handling of requests.

For registered users we are planning to open access to our outstanding issues database through the upcoming, web enabled, version of Tracker. This will allow registered users track the progress of any outstanding issues they have reported, and to see whether there are any current workarounds.

Future Development

QSC are committed to the ongoing development of Team Coherence. We are currently working on finishing off the Web front-end for TC Tracker and hope to have this available by the end of January 2004.

We have been reviewing the list of outstanding issues and requests we have, and have already started a major rewrite of the Team Coherence client modules. The emphasis will be on increased ease of use and, especially, performance. Over the last year, we have had some excellent feedback from our users and hope to implement as much of this functionality as we can.

Additional emphasis will be placed on opening up the API even further, and adding improved and new integration with a number of tools. Inevitably this will take some time, but we hope to have a Beta available during Q1 2004.  Watch this space...

Kind regards for the year ahead and we look forward to your future attention and potential business

The QSC Development Team
http://www.qsc.co.uk