I designed a software using Crystal Reports as a reporting tool. After preparing the tware package using the Package wizard, I faced the following problems
1. When I tried running the setup on a 2000 professional PC, a message pops up indicating that some system files needs to be updated, hence click OK to restart. I have repeated this step 6 times but setup will not proceed after 8 of 8. What might be the problem.
2. If I dont face the above problem and setup was successful; anytime I try to preview a report in Crystal Report, A message pops up saying "Invalid File".
What can be the causes of the above 2 problems.
Kind regards,
Isaac
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IKBoye
19-03-2004 at 07:44 AM
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BRMC Level: VB Lord Registered: 28-11-2003 Posts: 210
Re: Installation Problem!!
Hi,
in your setup do not include Crystal.dll if the program see some references , this cause me some problem!
Then u must have a look to
\\windows\crystal (create this directory and put all files)
Bye
BRMC
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19-03-2004 at 10:40 AM
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Goran Level: Moderator Registered: 16-05-2002 Posts: 1681
Re: Installation Problem!!
1. I have experienced the same problem, and I came up to conclusion that it would be faster to move to Windows Installer than to try to resolve this problem, so that would be my advice to you.
2. I am not positive about this one, but I believe that report cannot find your databse file. This is happening when you install your project, the database is not where you set its l in CR, so it cannot find it. The resolution to this problem is:
CR1.DataFiles(0) = App.Path & "\dbName.mdb"
This code assumes that your mdb is located where your application is installed.
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Can you detail the steps involved to move to Windows Installer.
Will be grateful.
IKE
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IKBoye
21-03-2004 at 12:06 PM
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Goran Level: Moderator Registered: 16-05-2002 Posts: 1681
Re: Installation Problem!!
Search this forum with 'Windows Installer', you will see some comments and problems that might happen to you, otherwise its doesnt give you much headache.
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If you find the answer helpful, please mark this topic as solved.