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AndreaVB Forum : Reporting tools : crystal reports crashes on the client
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frankdfe
Level: Trainee

Registered: 30-03-2005
Posts: 2

icon crystal reports crashes on the client

Hi,

i use Crystal Reports 8 and VB 6. I have desinged a few reports which work fine on my develop maschine (by crviewer).

I transfered the files (from the application, and some system dlls) to another maschine. There, i can not open reports (report previews), which have subreports. If i do so, the application crashes and the Visual Studio debugger says it crashed in craxdrt.dll, called by msvbm60.dll. Reports without subreports work without problems.

Can anyone help me? How can determine, if i haven't forgotten a system dll ? (I copied and registered all dll's which are listed in the "runtime help" of cr and a few more)  What else can i try?

Thanks

Frank

30-03-2005 at 12:47 PM
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Goran
Level: Moderator

Registered: 16-05-2002
Posts: 1681
icon Re: crystal reports crashes on the client

You should look on their site for CR 8 runtime dependencies, or something, I am using CR 9, so I cant help you with 8. There are merge modules for cr 9 that can be downloaded from their site, so maybe you should check if there are msm for 8, too..

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30-03-2005 at 04:12 PM
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frankdfe
Level: Trainee

Registered: 30-03-2005
Posts: 2
icon Re: crystal reports crashes on the client

Thank you for your answer. Now I included all librarys listened in the runtime-help file of crystal reports and downloaded the cr8-merge module, but the same error occurs. I can't update (not manually and not by InstallShield) the file mfc42.dll, because the old one is in use.

Any other suggestions?

31-03-2005 at 12:09 PM
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Goran
Level: Moderator

Registered: 16-05-2002
Posts: 1681
icon Re: crystal reports crashes on the client

Do you receive any error message when installing CR? If you are trying to manually copy/register dlls to see which one is causing the problem, then if some are already used by system you can try restarting in safe mode and registering it. You should also try installing CR 8 on this machine and see if it will work, if yes, then you will know it is a CR related problem, not OS. As for the mfc42.dll, have you tried including mfc42.msm in INstall shield project? I am using VSI for creating installation packages, so I cant say why install shield fails to update it.... You should also try to locate some info on install shield site (if any) what is the minimum version of mfc42.dll that needs to be installed on machine in order CR to work... maybe the version you have is good enough so you wont need to update it.

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02-04-2005 at 04:25 PM
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AndreaVB Forum : Reporting tools : crystal reports crashes on the client
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